Caapco Case Study

OVERVIEW

A manufacturing client of ours partnered with Kyo Logic to modernize their legacy Foxbase system, ensuring seamless data transfer to FileMaker. Initially designed as an invoicing system, the platform evolved over the years, integrating sales orders, timesheets, packaging, shipping, and purchasing.

CHALLENGE

By 2022, the client needed a production control system to track paint batches and consolidate test results, accessible via tablets for real-time data entry across the facility.

SOLUTION

Kyo Logic’s FileMaker-based system prevented data loss, streamlined operations, and eliminated paper-based workflows. Tablet deployment reduced foot traffic, while integrated quality control improved efficiency. A custom label-generation solution also simplified packaging and shipping.

The system continues to evolve, linking older interfaces with modern tools and enhancing security with granular user access controls.

RESULTS

  • 75% faster timesheet data entry.

  • Enhanced security with logging for 20+ critical operations.

  • Integrated packaging & production, reducing manual work.

  • Paperless efficiency, minimizing administrative burden.

  • Scalability & compliance, supporting global shipping.

CLIENT FEEDBACK

“Kyo Logic has transformed our operations. From production control to shipping, everything runs smoother—and keeps improving.”


 

NFT Case Study

OVERVIEW

National Fiber Technology (NFT) creates custom textiles for costuming, set design, and theme parks, with work featured in movies, TV, and productions for Disney and Universal. Their materials bring characters like the Grinch, Chewbacca, and King Kong to life.

CHALLENGE

NFT’s highly customized projects required meticulous tracking of client specifications, which changed frequently. Managing these updates across multiple databases and paper records was time-consuming and inefficient. Additionally, their inventory and production systems operated separately, slowing workflow.

SOLUTION

Kyo Logic developed a custom FileMaker solution, creating a single source of truth for NFT’s entire team. The platform streamlines tracking, automates labor-intensive tasks, and enhances flexibility without sacrificing the creative customization NFT needs.

RESULTS

  • Automated tedious tracking, freeing employees for higher-value work.

  • Integrated production & inventory, reducing errors and delays.

  • Improved efficiency, allowing projects to move seamlessly through production.

  • Enhanced analytics & live tracking, giving greater visibility into resources and processes.

CLIENT FEEDBACK

“Kyo Logic’s FileMaker system has completely changed our workflow. We can now focus on creativity without getting bogged down in manual tracking.”

“FileMaker helps us develop and deliver high-quality products more efficiently than ever before.”

 

Capture Detailed Client-Provided Materials, Specifications, and Specific Requirements

In custom manufacturing, every project begins with the client’s vision—and that vision often comes in the form of detailed diagrams, specifications, and special requests. Losing track of those materials or relying on email chains can lead to costly mistakes, production delays, or missed expectations. The key to success? A centralized, accessible system that keeps every requirement at your team’s fingertips.

Claris FileMaker provides a flexible platform to capture and organize client-provided materials and specifications, ensuring your team always has a clear reference point. From technical drawings and custom dimensions to file uploads and production notes, FileMaker keeps it all in one place—streamlined, searchable, and ready to guide your process.

Why Capturing Client Inputs Accurately Matters

When client specifications are scattered across inboxes, PDFs, or physical folders, teams risk:

  • Overlooking critical details – Small deviations from specifications can result in rejected work or re-dos.

  • Miscommunication between departments – Sales may hear one thing, production another, and fulfillment something else entirely.

  • Delays in production – Searching for missing materials wastes valuable time and slows down execution.

  • Reduced customer confidence – Clients expect their requirements to be followed to the letter.

In high-stakes custom work, even a minor oversight can have major consequences.

How FileMaker Streamlines Specification Management

Claris FileMaker allows you to design a solution that organizes client input with precision. Features include:

  • File Upload and Organization: Accept PDFs, images, CAD files, and notes directly through your app—tagged to the appropriate job, project, or client.

  • Custom Requirement Fields: Capture item-specific data such as materials, finishes, tolerances, and timelines with structured fields.

  • Searchable and Filterable Repository: Instantly locate specs by client, project, product type, or keyword—eliminating the need to dig through inboxes.

  • Team Access and Permissions: Control who can view, edit, or approve specifications, ensuring data integrity across departments.

  • Change Log and Version Control: Maintain a history of updates to ensure teams always reference the most current specs and instructions.

Supporting Production from Start to Finish

Whether you’re quoting a new job, preparing materials, or conducting quality control, having quick access to client requirements helps teams make informed decisions at every stage. FileMaker integrates seamlessly with existing ERP and production planning systems, keeping data flowing without duplication or confusion.

Capturing and organizing detailed client-provided materials and specifications is essential for delivering custom work that meets expectations. Claris FileMaker gives your team a centralized, searchable system that ensures every detail is documented, accessible, and followed. Interested to learn more about how Claris FileMaker can solve for specification management? Reach out to Kyo Logic here.

Record Specific Test Results by Day and Test Run

Client interactions are at the heart of business relationships—but capturing, organizing, and logging those conversations into your CRM? That’s often a manual chore that gets delayed or skipped entirely. What if your FileMaker system could automatically summarize meeting notes, analyze tone, and log next steps, all without writing a single line of custom code?

Now it can.

Thanks to powerful no-code integrations with OpenAI, Google Gemini, Claris Connect, and Make, FileMaker users can now build intelligent, AI-assisted workflows faster and easier than ever before.

The Problem: CRM Notes Are Often Messy or Missing

For client service teams, sales reps, and project managers, capturing notes after a meeting is essential—but it’s also time-consuming. As a result, notes are often:

  • Inconsistent in format or quality

  • Stored in personal files or notebooks

  • Forgotten altogether after a busy day

  • Entered into CRMs too late to be actionable

Even when notes are entered, the insights within them often go underutilized. There’s no tagging, no sentiment analysis, no clarity on next steps. The result? A CRM that stores data, but doesn’t surface insight.

The Solution: No-Code AI Integration with FileMaker

With a few simple tools, you can now pipe data directly from FileMaker into an AI model, receive back a summarized version, and post it right into your client record—all automatically.

This setup uses:

  • Claris Connect – Apple’s official automation platform for integrating FileMaker with other tools

  • Make (formerly Integromat) – A flexible, visual automation builder

  • OpenAI or Google Gemini – For powerful natural language processing

How It Works (At a High Level)

  1. A user logs raw notes into a FileMaker field—typed in or pasted from a transcript.

  2. Claris Connect and Make detect the new data and send it to an AI service (like OpenAI).

  3. The AI processes the input and returns:

    • A clean summary of the conversation

    • Suggested action items or follow-ups

    • Sentiment tags (e.g. positive, neutral, urgent)

  4. FileMaker automatically logs these results in the client’s record—organized, actionable, and searchable.

This workflow can run in the background or display results for review before finalizing.

What Makes This a Game-Changer?

  • No Plugins or Custom Code Required – Everything is handled with native integrations and visual automation tools.

  • AI-Powered Insight – The CRM becomes a smart assistant, not just a static record.

  • Consistency Across Teams – Every user gets help structuring their notes, making data more useful.

  • Actionable Follow-Ups – Get clarity on next steps immediately, without reviewing full transcripts.

Real-World Use Cases

  • Sales Teams – Automatically summarize discovery calls and flag key buying signals.

  • Support Teams – Tag customer sentiment and urgency after help desk conversations.

  • Client Services – Log client feedback with follow-up tasks already defined.

  • Internal Projects – Turn messy meeting notes into clear next steps for execution.

The Bottom Line: Insight Without the Overhead

You don’t need to be a machine learning engineer to add AI to your FileMaker system anymore. With today’s integration tools, you can tap into the power of GPT or Gemini to:

  • Save time

  • Improve data quality

  • Make smarter decisions

  • And actually use your CRM as a customer relationship tool—not just a digital filing cabinet.

Want help setting up a no-code AI workflow in your FileMaker system? Let’s talk—we’ll show you how quickly it can come to life.