TG&H Case Study

OVERVIEW

PED PowerDocs provides advanced commissioning tools for power-generation facilities and works closely with organizations that bring large energy systems online. Their customer for this project, Curtis Stout Power, is a specialist firm in power plant and power-generation systems, engaged in a major installation in Huntsville, Alabama.

The PowerDocs system was created by Pat Downing, a commissioning expert with decades of experience supporting large-scale generator installations. Pat developed a deep questionnaire-driven process designed to guide field technicians through hundreds of structured forms and procedural checks across many dimensions including electrical systems, piping, mechanical components, and control system looping. PED designed and coded this large body of forms and technical documentation, while Kyo Logic created the navigation, control logic, and reporting architecture needed to manage these materials and ensure accuracy during commissioning turnover.

PED’s value rests in Pat Downing’s unparalleled insight into the commissioning process and his commitment to building practical, database-driven tools that support technicians and engineers working in the field. With projects ranging from traditional generator plants to cutting-edge AI-driven data center infrastructure, the system must adapt to evolving requirements while remaining reliable for teams handling high-stakes operations.

PROBLEM

Commissioning teams required a more effective way to access and navigate a massive library of reference documents and commissioning forms—spanning more than 30 system characteristics across six major operational areas. In billion-dollar power plant projects, the technical rigor required is immense, and any inefficiency in document handling or form navigation can cause delays, inaccuracies, or operational bottlenecks.

Pat also faces continual requests from Curtis Stout Power and other clients for new features, improved logic, and updated workflows. As facility types evolve—from gas-fired generators to jet-turbine systems and AI-powered data centers—the commissioning platform must quickly accommodate new regulatory, safety, and operational constraints. The challenge for Pat was presenting PowerDocs as a complete, dependable commissioning solution capable of supporting these diverse plant environments.

For high-profile clients such as MIT, which constructed a full power plant on its campus, the expectations for reliability, technical accuracy, and professional documentation are extremely high. PowerDocs needed to be positioned as a platform that could meet these demands, ensuring technicians could work confidently and produce consistent, accurate turnover documentation.

TASK

PED PowerDocs approached Kyo Logic to design and support a large portion of the overall system architecture, including the interfaces, navigation logic, and data-flow structure needed to manage hundreds of highly specialized commissioning forms.

The initial goal was to modernize the platform’s technical underpinnings and ensure that technicians could reliably navigate the system in complex field conditions. As the project unfolded, the scope expanded to include server hosting, cloud-infrastructure management, offline-first synchronization, system security, and ongoing technical advisory support.

A critical requirement emerged early: technicians often work deep inside power-generation facilities where Wi-Fi is unavailable. To solve this, Kyo Logic developed Kyo Sync, an offline synchronization framework that allows iPad users to complete their commissioning tasks fully offline and then sync their data seamlessly when they return to the control center.

Over time, the partnership evolved into a continuous discovery-and-refinement cycle. Each new facility introduced specialized needs, and Kyo Logic worked closely with Pat to translate real-world commissioning challenges into structured system capabilities. This highly collaborative approach ensured that the platform stayed aligned with both operational constraints and client expectations.

PROCESS

Kyo Logic collaborated deeply with Pat Downing to design a flexible, resilient, and intuitive architecture capable of supporting the complex demands of plant commissioning. The work included creating a sophisticated navigation framework, designing conditional routing systems across hundreds of forms, and building document-management structures that allowed technicians to reference extensive technical materials with ease.

Kyo Logic also developed and implemented Kyo Sync, providing offline-first synchronization for field technicians using iPads. This ensured uninterrupted work in areas without wireless service and guaranteed reliable data transfer once connectivity was restored.

On the backend, Kyo Logic hosts the entire application environment and manages the AWS-based cloud infrastructure, including server configuration, application deployments, and secure S3-based backup processes. We also maintain ongoing system support, data-security practices, and compliance controls for sensitive plant documentation.

Throughout the engagement, Kyo Logic provided proactive technical advisory services, helping shape the system architecture, control processes, and custom logic behind commissioning workflows. As new requirements emerged from Curtis Stout Power and other major clients, Kyo Logic adapted the system in real time—supporting rapid enhancements and maintaining continuity across deployments.

RESULTS

The PowerDocs commissioning platform—combining Pat Downing’s extensive domain knowledge with Kyo Logic’s architectural and technical capabilities—has evolved into a robust, dependable system that has been deployed successfully on three major plant installations, including the prominent MIT campus project.

Across these deployments, the application has significantly improved technician workflow, streamlined form navigation, and ensured high-accuracy documentation throughout the commissioning turnover process. Once the turnover phase is complete, the system is retired for that project, having fully achieved its purpose.

Key measurable impacts include:

  • 30–40% reduction in time spent navigating documentation and procedural checks due to improved form routing and reference access.

  • Hundreds of technician hours saved per project through automated reporting and structured turnover documentation.

  • Near-elimination of Wi-Fi-related workflow delays, thanks to offline-first synchronization for field teams.

The system has strengthened PED PowerDocs’ ability to serve high-profile, technically rigorous clients, positioning the platform as a complete commissioning solution for newly built power plants.

Looking ahead, the rapid construction of new power infrastructure—especially large-scale data centers supporting AI—suggests that the market for commissioning tools of this nature will expand significantly. PowerDocs is now positioned for increased adoption, refinement, and reuse across future projects.

TESTIMONIAL

“Kyo Logic has served as a reliable and highly capable partner, delivering advanced solutions to support the complex process of power plant commissioning, including the management of thousands of documents, extensive performance and maintenance testing, and detailed reporting requirements. Their expertise has allowed us to present PowerDocs as a professional, dependable commissioning platform for our clients.” – Pat Downing

 

Open Door Health Case Study

OVERVIEW

Open Door Health partnered with Kyo Logic in 2019 to improve data management and support high-quality patient care. Open Door Health is part of the Rhode Island Public Health Institute (RIPHI), a non-profit organization dedicated to solving complex public health challenges. The Open Door Health clinic provides accessible, comprehensive healthcare services to patients across Rhode Island.

CHALLENGE

Manual, paper-based intake processes led to delays and inefficiencies, diverting staff away from their primary focus: delivering patient care. Additionally, the clinic’s EMR system lacked the custom reporting capabilities needed to connect patient intake information with lab results and provider orders, limiting operational visibility and impacting billing and research workflows.

SOLUTION

Kyo Logic digitized intake forms in English and Spanish and integrated them with the Athena Health EMR using customized API workflows. Automated processes validate patient data, insert completed forms directly into patient charts, and retrieve appointment and lab data for timely provider access. The system continues to evolve, expanding reporting capabilities that link patient-reported information with clinical outcomes. In addition, the solution supports the collection of anonymized clinical data for research purposes.

RESULTS

  • Eliminated manual data entry, allowing staff to focus on patient care

  • Integrated intake, lab, and appointment data for improved clinical insight

  • Streamlined workflows through reliable API automation

  • Enhanced reporting to support operational, billing, and research needs

With a fully integrated FileMaker solution, Open Door Health is scaling its operations while continuing to deliver high-quality, patient-centered care.

Foresight Case Study

CLIENT OVERVIBug Reports Dropped 82%, from 4.4 per month to 0.8.

 CLIENT OVERVIEW

Foresight Regulatory Strategies (FRSI) manages clinical trials for drug and device companies, specializing in the eye-care industry. They coordinate inventory, document management, and site communication for optometry/ophthalmology practices and university clinics.

CHALLENGE

After their in-house FileMaker developer left, FRSI secured a five-year contract with a major sponsor and needed system upgrades. Their key challenges included:

  • Inefficient workflows & manual data entry across disconnected databases.

  • Lack of shipment integration and real-time inventory tracking.

  • Limited visibility into site-level inventory and trial progress.

SOLUTION

Kyo Logic modernized FRSI’s FileMaker system with automation and integration, including:

  • FedEx API Integration for automated shipping labels & tracking.

  • NESS Integration for real-time inventory insights.

  • iPad Package Confirmation for electronic inventory receipt updates.

  • Database Consolidation to reduce duplicate data entry.

  • Performance Optimizations, cutting search times from 30 seconds to 3 seconds.

RESULTS

  • 85% Faster Inventory Search, reducing load times from 30s to 3s.

  • Bug Reports Dropped 82%, from 4.4 per month to 0.8.

  • Streamlined Daily Operations, with real-time tracking & automation.

With these improvements, FRSI is well-positioned to meet the demands of their five-year contract and drive long-term success.

CLIENT TESTIMONIAL

“Kyo Logic transformed how we manage inventory, shipments, and site communications. Our system is now faster, more reliable, and ready to support our growth.”


Caapco Case Study

OVERVIEW

A manufacturing client of ours partnered with Kyo Logic to modernize their legacy Foxbase system, ensuring seamless data transfer to FileMaker. Initially designed as an invoicing system, the platform evolved over the years, integrating sales orders, timesheets, packaging, shipping, and purchasing.

CHALLENGE

By 2022, the client needed a production control system to track paint batches and consolidate test results, accessible via tablets for real-time data entry across the facility.

SOLUTION

Kyo Logic’s FileMaker-based system prevented data loss, streamlined operations, and eliminated paper-based workflows. Tablet deployment reduced foot traffic, while integrated quality control improved efficiency. A custom label-generation solution also simplified packaging and shipping.

The system continues to evolve, linking older interfaces with modern tools and enhancing security with granular user access controls.

RESULTS

  • 75% faster timesheet data entry.

  • Enhanced security with logging for 20+ critical operations.

  • Integrated packaging & production, reducing manual work.

  • Paperless efficiency, minimizing administrative burden.

  • Scalability & compliance, supporting global shipping.

CLIENT FEEDBACK

“Kyo Logic has transformed our operations. From production control to shipping, everything runs smoother—and keeps improving.”


 

AFD Case Study

 

OVERVIEW

 

AFD has been the leading provider of display showcases for over 100 years. They operate on a very large scale and can supply tens of thousands of cases upon demand.

AFD are a family-run company that provides a complete line of high-quality showcases, which can be used to display all kinds of products, including jewelry, antiques, collectibles, and more. Cases are rented for trade shows and exhibitions across the United States.

Exhibitors consider AFD to be the top choice for satisfying all exhibition needs; from thousands of display cases at major jewelry industry trade shows to a single showcase at a private auction, they provide exhibitors and show managers with personalized, professional service and high-end products. They are the official showcase provider for the country’s most renowned trade shows.

 

PROBLEM

 

AFD faced three situations calling for a change. First, their core order tracking system needed significant upgrades and did not have the required capabilities. Second, the company wanted to add a web portal to support clients, present their wide range of showcases, and allow online ordering. Third, the company wanted a new, modernized system to automate processes, track inventory and assist in these transitions.

 

TASK

 

In looking for a replacement system, AFD reached out to many vendors to offer alternative approaches for modernizing their system. A key requirement was having up-to-the minute inventory control over multiple warehouses and active venues at any given time. In addition, since the company offers rentals not final sales, the company required a sophisticated inventory forecasting system to know the availability of every case for many months in advance.

 

The primary task was for Kyo Logic to develop a design for this tracking system in conjunction with AFD leadership. The business requirements were very detailed and precise reflecting the century of experience that AFD has in this business. In addition, Kyo Logic planned the design interface for a customer portal that would allow clients to handle orders online. Given the detailed logistics associated with this nationally scoped rental system, the integration requirements were extreme.

 

Finally, AFD wanted a control system to support hundreds of clients while onsite at a show. Technicians are texted a link to the service ticket (this step supports multiple languages, so these texts are sent in the technician’s primary language). The technicians can then update the status of the ticket and even add notes in their web browser.

The most recent addition is the ability for AFD customers to design their both layout through the web portal. Booth designs are sent to the AFD support team with detailed instructions on exactly where each case should go in the booth. This negates the need for hand-written layout designs and removes the guesswork from the process, saving hundreds of hours.

 

PROCESS

 

Kyo Logic worked closely with AFD to plan the new system and then built the core order processing system. This work included a multi-member development team working in Claris FileMaker in addition to integrating with other vendors such as payment processing banks, and other accounting systems. The initial system was developed in conjunction with the customer web portal. By business necessity, the system went live quite early in the process and led to a lot of learning on demand as process requirements emerged. Kyo Logic worked very closely with AFD during this period and continuously managed to improve timeliness of reporting and access to real-time statistics about case availability.

 

RESULTS

 

The new system now handles all elements of the case rental business. The web portal handles a third of all orders and the system works in a reliable and timely manner in a very high volume environment. The cloud-based system is available 24/7 and operates anywhere across the nation. A challenge has been the quality of wireless service at live conferences and shows. Kyo Logic continues to work with AFD to identify solutions to this essential wireless problem at shows. 

 

Currently, the company is having record rentals and the integrated operating environment has allowed the company to operate with a lean staff while maximizing utilization of its case inventory. Not only can the company forecast demand by case type for future shows, but it can also forecast inter-warehouse transfers. In addition, warehouse schedules are displayed on large monitors allowing staff to manage loading priorities. All this happens in a mostly paperless environment.