IMPACT

Open Door Health Case Study

By Kyo Logic • March 18, 2026
AUTHOR

Kyo Logic

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OVERVIEW

Open Door Health partnered with Kyo Logic in 2019 to improve data management and support high-quality patient care. Open Door Health is part of the Rhode Island Public Health Institute (RIPHI), a non-profit organization dedicated to solving complex public health challenges. The Open Door Health clinic provides accessible, comprehensive healthcare services to patients across Rhode Island.

CHALLENGE

Manual, paper-based intake processes led to delays and inefficiencies, diverting staff away from their primary focus: delivering patient care. Additionally, the clinic’s EMR system lacked the custom reporting capabilities needed to connect patient intake information with lab results and provider orders, limiting operational visibility and impacting billing and research workflows.

SOLUTION

Kyo Logic digitized intake forms in English and Spanish and integrated them with the Athena Health EMR using customized API workflows. Automated processes validate patient data, insert completed forms directly into patient charts, and retrieve appointment and lab data for timely provider access. The system continues to evolve, expanding reporting capabilities that link patient-reported information with clinical outcomes. In addition, the solution supports the collection of anonymized clinical data for research purposes.

RESULTS

  • Eliminated manual data entry, allowing staff to focus on patient care

  • Integrated intake, lab, and appointment data for improved clinical insight

  • Streamlined workflows through reliable API automation

  • Enhanced reporting to support operational, billing, and research needs

With a fully integrated FileMaker solution, Open Door Health is scaling its operations while continuing to deliver high-quality, patient-centered care.

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