FAQ: Does Kyo Logic perform server maintenance for FileMaker?

Posted by Justin Hesser on April 14, 2014

Every business considering a partnership with a FileMaker developer is going to have questions. In this series we will address the frequently asked questions that our customers have about our services. 

Answer: When creating a new database on the FileMaker platform or any other, one of the keys to success is maintaining the servers that information is processed on. This is needed to not only ensure that data stored on them remains secure at all times, but also to head any potential problems off at the pass.

When your company partners with Kyo Logic to help create a new database, we take full responsibility when it comes to the FileMaker server machine. This takes the pressure off of your company to handle several solutions and instead focus on the data that is being created to improve how your company operates.

Kyo Logic will stay on top of installing all patches and updates to the operating system, FileMaker Servers and add any plug-ins that are released.

We run consistent reviews that can be used to adjust user permissions and examine the server logs for any sign of trouble. This keeps the systems ahead of any potential issues that could cause downtime for your business.

Kyo Logic also verifies to ensure that the backups are running correctly at all times and that there is enough disk space available to house all of the data that is being collected.

All of this information about the server's performance will be provided in a verbal report and checklist to the client to make sure that everyone is on the same page.