In a guest column from CitizenTekk, Brad Wilson, the Rentals Manager at Keslow Camera, spoke about how his company has been able to improve business processes through the use of FileMaker. As one of the largest camera rental companies in the Hollywood area, the organization provides equipment that is used in some of the biggest television shows and movies.
However, this also means there can be piles of paperwork to make sure all cameras are accounted for. This is where FileMaker can come into play. Wilson described several ways that operations have improved include:
- Going paperless – It is now much easier to look up order forms or check inventory. This lets employees answer client questions quickly, closing deals more effectively.
- Incorporate additional hardware – Because FileMaker can be used with multiple systems easily including Macs, iPads, iPod Touches and iPhones, employees now have a much easier way to access information and can help address customer needs from anywhere. This also helps manage business in off hours or during emergency calls.
- Improve speed – In a competitive marketplace, speed is everything. With this database, the company can submit bids quickly after checking to make sure they know all the information needed for an accurate assessment.
"The database is hosted on a Mac Pro for easy access across Keslow Camera's offices in Los Angeles, Chicago, Miami, Santa Fe, and New Orleans," Wilson said. "Managers and staff can tap into the information they need anytime, from anywhere, including via iPads and iPhones. The FileMaker Go app brings the full, rich application to Keslow's iPad and iPhone users – it's not just a slimmed-down version of the database."
With the help of a FileMaker service provider, any organization will be able to follow this path and create a better form of database.